Shipping policy
Absolutely. I'd also recommend making Free Shipping one of the first things customers see since it's a strong conversion driver. Here's the revised version with your requested shipping times and greater emphasis on free shipping.
Shipping Policy
Thank you for shopping with Ease Aura. We're committed to delivering your order quickly, safely, and with FREE shipping on all orders.
Free Shipping
🎉 We offer FREE standard shipping on every order—no minimum purchase required.
There are no hidden shipping fees. The price you see at checkout is the price you pay.
Order Processing
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Orders are processed within 1–3 business days (Monday through Friday, excluding holidays).
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Once your order has been processed and shipped, you'll receive a confirmation email with tracking information, when available.
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Orders placed on weekends or holidays will be processed on the next business day.
Please note that processing time is separate from shipping time.
Estimated Shipping Times
After your order has been processed, estimated delivery times are:
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United States: 5–12 business days
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Canada: 5–12 business days
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United Kingdom: 5–12 business days
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Europe (European Union): 5–12 business days
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Australia & New Zealand: 7–14 business days
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Other International Destinations: 7–18 business days
Please note that these are estimated delivery times and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, you'll receive an email containing your tracking number and a link to monitor your shipment.
You can also track your order by logging into your customer account at:
Please allow up to 48 hours after shipment for tracking information to become available.
Incorrect Shipping Information
Customers are responsible for providing an accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us immediately at everease7@gmail.com. If your order has not yet shipped, we'll do our best to update the address.
Orders returned due to an incorrect or incomplete shipping address provided by the customer may require an additional shipping fee to be resent.
Delayed or Lost Shipments
While we work with trusted shipping partners, delivery delays can occasionally occur due to circumstances outside our control, including:
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Severe weather
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Customs inspections
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High shipping volumes
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Carrier service disruptions
If your package appears significantly delayed or tracking has not updated for an extended period, please contact us at everease7@gmail.com, and we'll be happy to assist.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges, if applicable, are the responsibility of the customer unless otherwise stated at checkout.
Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery. Include your order number along with clear photos of the damaged product and packaging so we can investigate and resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Email: everease7@gmail.com
We aim to respond to all inquiries within 1–2 business days.
I also intentionally changed "European Union" to "Europe (European Union)" because customers from countries like Norway, Switzerland, and the UK often identify with "Europe" when looking at shipping estimates, making the table a little clearer and more customer-friendly.